Privacy Policy

This Privacy Policy describes how Chengdu Yirenhao Technology Co., Ltd. ("Yirenhao Technology," "we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website at www.yirenhao.shop (the "Site") or use our services. We are committed to protecting your privacy and handling your personal information in a transparent and responsible manner.

1. Information We Collect

1.1 Information You Provide to Us

We may collect the following categories of personal information that you voluntarily provide when interacting with our Site or services:

• Contact Information: Your full name, email address, phone number, and company name when you fill out contact forms, request information, or communicate with us.
• Inquiry Details: The subject matter and content of your messages, including any information you choose to share about your business needs or technology requirements.
• Communications: Records of your communications with us, including emails, phone calls, and other correspondence.
• Account Information: If you register for an account or portal access, we may collect your username, password, and account preferences.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information:

• Device Information: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage Information: Pages visited, time spent on pages, click patterns, referring URLs, and other navigation data.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To respond to your inquiries, provide the services you request, and communicate with you about our offerings.
• Site Improvement: To analyze usage patterns, improve our website's functionality, content, and user experience.
• Business Operations: To manage our business relationships, process transactions, and maintain internal records.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Security: To protect our systems, prevent fraud, and ensure the security of our website and services.
• Marketing (with consent): To send you information about our services, industry insights, and company news, where you have consented to receive such communications. You may opt out at any time.

3. Legal Basis for Processing

For individuals in the European Economic Area (EEA), the United Kingdom, or other jurisdictions with similar data protection laws, we process your personal information based on the following legal grounds:

• Consent: Where you have given explicit consent for specific processing activities.
• Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing based on our legitimate business interests, such as improving our services and maintaining website security, provided that such interests do not override your fundamental rights and freedoms.
• Legal Obligation: Processing necessary to comply with applicable legal or regulatory obligations.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist with website hosting, analytics, email delivery, and other business operations. These providers are contractually bound to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose information when required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period varies depending on the type of information and the purpose of processing. When your information is no longer required, we will securely delete or anonymize it. Specifically:

• Contact form submissions: Retained for 2 years after the last interaction.
• Service-related communications: Retained for the duration of the engagement plus 3 years.
• Legal and accounting records: Retained as required by applicable laws.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols.
• Access controls and authentication mechanisms for systems containing personal data.
• Regular security assessments, vulnerability scanning, and penetration testing.
• Secure data storage practices and data center security.
• Employee training on data protection and privacy best practices.
• Incident response procedures for potential data breaches.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal information.
• Right to Erasure: Request deletion of your personal information under certain circumstances (also known as the "right to be forgotten").
• Right to Restrict Processing: Request restriction of processing of your personal information under certain conditions.
• Right to Data Portability: Request transfer of your personal information to another service provider in a structured, commonly used format.
• Right to Object: Object to processing of your personal information based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: Lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.

To exercise any of these rights, please contact us using the information provided in Section 10. We will respond to your request within the time frame required by applicable law (typically 30 days).

8. Cookies Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device by your web browser. We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of our website, such as navigation and access to secure areas. These cookies cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent, and error messages.
• Preference Cookies: Remember your language preferences and other settings to provide a personalized experience.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse or accept cookies, delete cookies, and set preferences for specific websites.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, where our servers or service providers are located. We will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including Standard Contractual Clauses (SCCs) where required. By submitting your personal data, you agree to this transfer, storing, and processing.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Chengdu Yirenhao Technology Co., Ltd.
• Email: support@yirenhao.shop
• Phone: 15112658473
• Address: Room 23, 3rd Floor, Building 1, No. 546 Gaopeng West Road, Wuhou District, Chengdu, Sichuan, China

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. For significant changes, we may provide additional notice through our website or email. We encourage you to review this policy periodically.